GP Triage
October is coming.
From 1st October, practices will need to keep their online consultation tools open throughout core hours (Mon - Fri, 8am - 6.30pm) for certain non-urgent requests:
Routine, non-urgent appointment requests
1.
Medication Queries
2.
Administrative Requests
3.
Is your triage team ready?
From October, every request counts.
Whether you’re still juggling Patchs manually or using a mix of inbox triage and duty doctor callbacks - the new GP contract means every patient request must be managed, recorded, and responded to…during core hours.
The question is:
Where are you on the triage curve - and where do you need to be?
Triage With Confidence
Practices don’t just need help - they need help they can trust. Our GP Hub combines clinical safety, operational efficiency, and flexible pricing in one seamless service.
With full GP oversight, clear pricing, and no extra admin work pushed back to your team, our triage service is built for how general practice actually works.
We don’t just process tickets - we protect your time, safeguard your patients, and strengthen your practice.
Built by GPs.
For GPs.
The PCS GP-Hub is a GP-led remote triage service that is designed to manage your online demand safely, quickly, and cost-effectively - maximising your team’s capacity for patient facing activities.
Get In Touch
Interested in GP triage support?
Whether you need help managing digital demand, reducing appointment pressure, or improving patient access — our GP-led triage hub is built to support your team safely and efficiently.